Ratings & Reviews

Overall Rating

5
(110 reviews)
98.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Dawn M. - |Recommended: Yes❤️❤️❤️ — The Oakbrook community is a hidden gem in Glen Allen. The management and maintenance teams here are superb. It's a clean, quiet, and well maintained community. I've been here for 3 years and love it. ❤️
response from property -Dawn, we appreciate your continued residence! Thank you fot highlighting your favorite features of our community.
submitted by Zachary B. - |Recommended: YesShould you move here — Short Answer yes I have found this apartment perfect for me the area is killer right be all the happenings of short pump with out have to drop all that short pump . Parking takes a bit to get use to because the road in and out is a loop. Kitchen is so big when you use the island witch is so versatile its prep station for meal and dining room table all in. Only draw back I would say is the ac is a hotel wall unit with a air ducted vent strapped to it if you like it cold 90 days can be hard. All and in I love living here and would recommend it to any one who needed a place to live
response from property -Thanks for the recommendation, Zachary! If there is anything we can do to turn your 4 star experience into a 5 star experience, please do not hesitate to let us know!
submitted by Sharon P. - |Recommended: YesI love this apartment — I love this apartment
response from property -We're thrilled to hear that Sharon!
submitted by Samantha M. - |Recommended: YesNew Move-in — I just moved in yesterday, but have been pleased with everything so far. Especially with how helpful the leasing team and property staff have been with all of my questions. I also love the layout of the apartments and the fact that it feels like your own individual tiny home.
submitted by Suzanne P. - |Recommended: YesApartment Review — Quiet, responsive maintenance staff, effective heat and cooling system. Only complaint so far renter across the street parks his large work van at the empty apartment next door obstructing half my view from my only window. There are available spaces on the side of his building or the side of the building across from his that have no windows.
response from property -Thank you for your feedback, Suzanne.
submitted by Eric H. - |Recommended: YesGreat customer service — These apartments are quiet and well kept. Great location close to everything. I want to thank Tammy for helping, she went above and beyond to help me.
response from property -Eric, we appreciate your wonderful recommendation! Our level of service is truly what sets us apart.
submitted by Edward R. - |Recommended: YesLandlord tammy — Tammy took the time to help me I really appreciate you
response from property -It's our pleasure, Edward!
submitted by Corey K. - |Recommended: YesHelpful Staff. — Tammy and Danielle have been extremely helpful in correcting errors made during my application process. Tammy went above and beyond to ensure that I was able to move in on time and with no issues.
response from property -Corey, we are glad to be able to address any concerns and get them corrected to ensure that your apartment home living experience with us is nothing less than exceptional!
submitted by Cynthia R. - |Recommended: YesOakbrook — You guys are awesome
response from property -Thanks Cynthia! We think you are awesome too!
submitted by Paul C. - |Recommended: YesNice place to live — I would recommend living here
response from property -Thanks a ton, Paul! We appreciate your recommendation and are thrilled to now that you enjoy your home here.
submitted by Leonard A. - |Recommended: YesKitchen maintenance, excellent, very happy to have the issue resolved — Good job,
response from property -Thank you, Leonard!
submitted by Michael K. - |Recommended: YesA convenient place to stay — Everything is right around the corner and staff is friendly.
response from property -Michael, our Location and Staff are both features that we believe set the community apart from other apartments in the area. We're glad that you agree! If there's anything that we can do to turn those 3 stars into 5, do not hesitate to let us know how we can improve!
submitted by Robert F. - |Recommended: YesGreat office saff — very clean aroun d the poperty
response from property -Thank you for your review of our grounds and community, Robert!
submitted by Robert P. - |Recommended: YesWonderful location — Love the location in Glen Allen and the staff
response from property -Thanks, Robert!
submitted by Deibyn R. - |Recommended: YesNew Beginnings — Recently moved here so not much I can say on the area besides what we have experienced in this short period. Starting with Staff. They are 1000 amazing. Worked with Val through the application signing process and she was great an always very responsive. We did have an issue with our apartment being ready so we did have to move back are moving day but Tammy the Property Manager was the one that personally called and informed us of what was happening even came down from another of her properties to meet with us on our moving day. I will say that small set back regarding moving in was worth it to see that the apartment has been updated with new appliances flooring paint. Yes they where some cosmetic issues but that is nothing that can’t be fixed, even meet the maintenance guy from one of the other locations and he as well was great helping to fix the small details we found. Regarding parking have not had any issues but they are always plenty of spaces available. Area is so quiet you would never think you are so close to W. Broad. Overall great staff and great location. Downside no amenities but that should not be a deal breaker.
response from property -Deibyn, thank you for your review and taking the time from your move-in process to highlight the staff here! We greatly appreciate it. Welcome Home to Oakbrook!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Oakbrook Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Oakbrook Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose