Ratings & Reviews

Overall Rating

5
(105 reviews)
98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Eric H. - |Recommended: YesGreat customer service — These apartments are quiet and well kept. Great location close to everything. I want to thank Tammy for helping, she went above and beyond to help me.
response from property -Eric, we appreciate your wonderful recommendation! Our level of service is truly what sets us apart.
submitted by Edward R. - |Recommended: YesLandlord tammy — Tammy took the time to help me I really appreciate you
response from property -It's our pleasure, Edward!
submitted by Corey K. - |Recommended: YesHelpful Staff. — Tammy and Danielle have been extremely helpful in correcting errors made during my application process. Tammy went above and beyond to ensure that I was able to move in on time and with no issues.
response from property -Corey, we are glad to be able to address any concerns and get them corrected to ensure that your apartment home living experience with us is nothing less than exceptional!
submitted by Cynthia R. - |Recommended: YesOakbrook — You guys are awesome
response from property -Thanks Cynthia! We think you are awesome too!
submitted by Paul C. - |Recommended: YesNice place to live — I would recommend living here
response from property -Thanks a ton, Paul! We appreciate your recommendation and are thrilled to now that you enjoy your home here.
submitted by Leonard A. - |Recommended: YesKitchen maintenance, excellent, very happy to have the issue resolved — Good job,
response from property -Thank you, Leonard!
submitted by Michael K. - |Recommended: YesA convenient place to stay — Everything is right around the corner and staff is friendly.
response from property -Michael, our Location and Staff are both features that we believe set the community apart from other apartments in the area. We're glad that you agree! If there's anything that we can do to turn those 3 stars into 5, do not hesitate to let us know how we can improve!
submitted by Robert F. - |Recommended: YesGreat office saff — very clean aroun d the poperty
response from property -Thank you for your review of our grounds and community, Robert!
submitted by Robert P. - |Recommended: YesWonderful location — Love the location in Glen Allen and the staff
response from property -Thanks, Robert!
submitted by Deibyn R. - |Recommended: YesNew Beginnings — Recently moved here so not much I can say on the area besides what we have experienced in this short period. Starting with Staff. They are 1000 amazing. Worked with Val through the application signing process and she was great an always very responsive. We did have an issue with our apartment being ready so we did have to move back are moving day but Tammy the Property Manager was the one that personally called and informed us of what was happening even came down from another of her properties to meet with us on our moving day. I will say that small set back regarding moving in was worth it to see that the apartment has been updated with new appliances flooring paint. Yes they where some cosmetic issues but that is nothing that can’t be fixed, even meet the maintenance guy from one of the other locations and he as well was great helping to fix the small details we found. Regarding parking have not had any issues but they are always plenty of spaces available. Area is so quiet you would never think you are so close to W. Broad. Overall great staff and great location. Downside no amenities but that should not be a deal breaker.
response from property -Deibyn, thank you for your review and taking the time from your move-in process to highlight the staff here! We greatly appreciate it. Welcome Home to Oakbrook!
submitted by Destiny C. - |Recommended: YesAlways Helpful — This is the first apartment my boyfriend and I have lived in together, Tammy always is so helpful when it comes to flexibility and understanding. Absolutely love living here it’s nice and quiet.
response from property -Thank you for your review of the lifestyle and service at Oakbrook!
submitted by Ashley E. - |Recommended: YesGreat place to live — These apartments are so cute and in such a great area. Everyone here is super nice, both the residents and the staff. In particular, Tammy is a rockstar She has been so helpful and is such a friendly person. She also gets back to you so quick anytime you have a question or concern. These are my first apartments living on my own and I couldn’t be happier
response from property -We appreciate the time you've taken to highlight our community and the service our staff provides, Ashley!
submitted by Joanna H. - |Recommended: Yes1 bedroom — Love my 1 story apartment
response from property -Joanna, we are so happy to hear how much you love your apartment here in our community.
submitted by Americus C. - |Recommended: YesOverall — I would recommend someone to live here because of the area but wish their was more landscaping upkeep.
response from property -Americus, thank you for the feedback! We appreciate it!
submitted by David B. - |Recommended: YesOakbrook — Good area and not alot of noise
response from property -Thank you for your review, David!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Oakbrook Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Oakbrook Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose